We’re sorry to hear that your item may have a manufacturing fault.
We recommend the following depending on whether you shopped online or in-store.
In-store purchases: You are welcome to head into your local store and have the item assessed by a store manager. If the item is deemed faulty, our team will be able to assist you.
Online Orders: Please contact our Customer Care team below with the following:
- Order number
- Description of the fault
- Images of the fault