I think I’ve been charged incorrectly?
We’re sorry to hear that you’re experiencing issues with your payment and may have been overcharged.
This may be due to a technical glitch. We do our best to ensure that this doesn't happen!
If you believe that you may have been overcharged, please get in contact with our Customer Care team below.
Please provide us with the below information as it helps to speed up the process:
- Order number
- Screenshot showing the additional charge
Our team will be able to advise the next steps.
An item I bought is now on sale, can you refund the price difference?
If your item has recently gone on sale, unfortunately, we are unable to refund the difference between the original and sale price.
We're sorry for any disappointment this may cause.READ FULL ARTICLE