Product, Sizing & Care

Our size guides are kept updated on our website.

SIZE GUIDES
Our website features a comprehensive library of size guides.

Additionally, each product listing has a detailed size guide, which can be found next to the size selector. 

Discover how you can check stock availability for however you chose to shop.

ONLINE STOCK
Sizes that are currently in stock and available can be selected and added to cart, whereas sold out sizes will be greyed out. Dependent on stock levels in physical locations near to you, online stock is available for purchase using Click & Collect, availability of this service can be confirmed at cart.

SOLD OUT
If an size or item is unclickable, it means that it has sold out in all locations nationally.

Our range is always changing and we do not offer a price match guarantee.

This applies to sale prices offered by another retailer, or items that may have reduced in price since your purchase with us.

We recommend joining our mailing list to receive updates on our latest promotions and sales.

AFFILIATE ADVERTISING
Please be aware that third-party websites and advertisements may not always accurately reflect our current stock levels or ongoing promotions. As a result, products or promotions featured in affiliate advertising may have expired or become unavailable.

We prioritise quality, ethics, comfort, and style, ensuring our products and manufacturers meet our standards.

OWNED BRANDS
Across our operations, Accent Group owned brands continue to utilise a bespoke onboarding process for new suppliers and manufacturing facilities. Our onboarding process requires a formal and staged approval process that includes an assessment of the suppliers’ suitability to manufacture or supply products to Accent Group. Once an assessment is completed to our satisfaction, the relevant General Manager must approve the onboarding request before moving forward.

Prior to onboarding, suppliers must sign and return a copy of the Accent Group Ethical Sourcing Policy and demonstrate that an independent, valid social compliance audit has been completed. Once received, the social compliance audit is assessed internally.

In addition to the Accent Group Ethical Sourcing Policy, we also ensure suppliers receive a copy of our
Manufacturing Agreement, which sets out the terms and expectations which our suppliers must agree to in order to manufacture and supply products to Accent Group.

The Manufacturing Agreement applies to all suppliers of Accent Group owned brands and is expected be signed and returned to us by all such suppliers to Accent Group.

We're considerate of the materials used in our products and are working hard to reduce our impact.

PRODUCT RECYCLING
Our products are designed to last. If you have an item in good condition but you no longer have a need for it, we would encourage you to donate it to an external organisation of your choice. 

Alternatively if the condition is not conducive with donation, you can locate a Community Recycling Centre, where materials can be reclaimed and repurposed.