My Account

If you can't sign in, you may need to reset your password or merge your online and in-store profiles.

I CAN'T SIGN INTO MY ONLINE ACCOUNT
First, please ensure that you're entering the correct email and password associated with your account. Remember that these are case sensitive.

If you've forgotten your password or are unsure, click the 'forgot password' link on the sign in page. Enter the email address linked to your account, and we'll send instructions to reset it.

If you don't receive this email, please check any spam and junk folders.

I HAVE AN IN-STORE ACCOUNT, BUT CAN'T SIGN IN ONLINE
If you've signed up in-store, you may need to create an online account to merge your details.

When setting up your online account, make sure you do so using the same details provided in store.

Your password, email, address, and phone number can be updated when logged into your account.

HOW TO UPDATE YOUR ACCOUNT DETAILS
Log in using the associated email and password and head to the Account page.

From here, you can update your name, phone number, email address, and password. You can also add, edit, or remove, addresses from your address book.

A Nude Lucy Account is your key to unlocking member-only offers, wishlist functionality, and more.

SIGN UP 
To sign up online, create an account with us on the website, no need to make a purchase. 

When signing up you will receive 15% off your first order on www.nudelucy.com.au.

The discount code is a unique code that is emailed through to you up to 48 hours after the email has been verified. The email may go to your junk/spam folder so please double check these if your email does not appear.

THE BENEFITS OF AN ONLINE ACCOUNT
Aside from the sign up discount, and exclusive offers, checking out using an account gives you detailed order tracking, smooth returns, and easy access to your purchase history.

By selecting the heart next to the Add to Cart button, you’ll add the product to your Wishlist.

To view the items you've added to the list, select the heart in the top right-hand corner. Additionally, if you create or sign in to your account when adding to your list, your added items will be available for you each time you visit the website.